Last updated: January 27, 2026
At CIVET India, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us when you visit our website, request a quote, enquire about our packaging machinery, or engage with our after-sales support team.
We collect information that you provide directly to us, including but not limited to:
The information we collect helps us serve you better. We use it to:
CIVET India does not sell, rent, or trade your personal information. We may share limited information with:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure. These include secure server infrastructure, restricted staff access on a need-to-know basis, encrypted transmission of sensitive data, and periodic security reviews. While no method of transmission over the internet is completely secure, we continuously strengthen our safeguards in line with industry best practices.
Our website uses cookies and similar technologies to remember your preferences, analyse traffic, and improve the browsing experience. You can control or disable cookies through your browser settings; however, some parts of the site such as the enquiry form and product filters may not function as expected without them.
We retain your information only for as long as necessary to deliver the services you requested, maintain machinery warranty records, and meet statutory obligations under Indian law. Enquiry data that does not progress to an order is typically retained for up to twenty-four months before being securely deleted or anonymised.
You have the right to access, correct, or request deletion of the personal information we hold about you. You may also withdraw consent for marketing communications at any time by clicking the unsubscribe link or contacting us directly. We will respond to verified requests within a reasonable timeframe, subject to any legal retention requirements.
Our website may contain links to third-party sites such as component suppliers, certification bodies, or industry associations. CIVET India is not responsible for the privacy practices or content of those external sites, and we encourage you to review their respective privacy policies.
Our products and services are intended for industrial and business use. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us so we can remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or regulatory requirements. The revised version will always be published on this page with an updated "Last updated" date. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at info@civetindia.com or call +91 8334957009. You may also write to us at our registered office: Punascha Apartment, 87/58 K.M. Devi Road, Talpukur, Kolkata - 700123, India.
